Innovation
Fresh, creative solutions.
Integrity
Honesty and transparency.
Excellence
Top-notch services.
At MPA Medical, we are dedicated to empowering patients by providing access to high-quality, medically necessary equipment and supplies. With a commitment to compassionate care and integrity, our mission is to foster trusting relationships with patients, families, physicians, and healthcare providers, making the journey toward better health as smooth as possible.
We believe in the power of partnership in healthcare. By working closely with patients, caregivers, and healthcare professionals, we aim to ensure that everyone has access to the tools and resources needed to achieve optimal health. Our focus is on delivering personalized service, quality products, and ongoing support to help speed your recovery and improve your
quality of life.
Step 1
Choose a product line and provide your insurance information.
Step 2
We verify your coverage and submit all required paperwork on your behalf.
Step 3
Choose from the curated supplies covered by
your insurance.
The Medical Devices We Offer
Our team brings insurance covered products and services to your door.
Why Choose MPA Medical?
Patient-Centered Care
We prioritize your needs by offering a range of products designed to support medical conditions, promote mobility, and enhance comfort.
Expert Guidance
Our knowledgeable team is here to help with everything from product selection to insurance coordination, answering questions, and ensuring a seamless experience.
Convenient Service
With streamlined processes for insurance verification, order tracking, and document submission, we make it easy to access the products and support you need.
We're Here to Help
At MPA Medical, we are dedicated to providing you with high-quality medical products and exceptional customer care. Whether you have questions about your order, need assistance with documentation, or want to learn more about our services, our team is here to support you.
Get in Touch with Us
๐Phone:
(888) 379-1609
๐ง Email:
๐ Address:
289 White Horse Pike, Atco, New Jersey, 08004
STILL NOT SURE?
Frequently Asked Questions
How can I track my order?
Once your order has been shipped, you will receive a notification email with tracking details. You can use the tracking number provided to check the status of your shipment.
What if I have issues with the product I received?
If you experience any issues with the product, please reach out to our customer support team immediately. We are committed to resolving any concerns and ensuring your satisfaction. We may ask for additional information, such as photos or descriptions of the issue, to assist with the process.
How do I sign the consent form and approve my benefits?
You will receive a link to an electronic consent form that you can sign directly from your email or SMS. You can also sign while on the phone with a customer support agent, using a one-time password (OTP) for verification. This ensures that your benefits are activated and your order can be processed.
Can I update my shipping address after placing an order?
Yes, you can update your shipping address by contacting our customer service team as soon as possible. We will make the necessary adjustments before your order is shipped.
What documents do I need to submit for my order?
In addition to the signed consent form, you may need to upload a prescription, medical case notes, or any other documentation that supports your medical necessity claim. All documents should be submitted through the document upload page for quick processing.
Is MPA Medical a reliable source for medical products?
Yes! MPA Medical is committed to providing safe and reliable products that meet all required medical standards. Our products are designed to help improve health outcomes, and we are dedicated to providing excellent customer support to ensure a seamless experience for all our patients.
Can I participate in your sweepstakes or giveaways?
Yes, we regularly offer sweepstakes and giveaways to increase awareness of our products and services. By signing up for our communications, you will be notified about any current promotions or contests.
How do I provide feedback about my experience with MPA Medical?
We value your feedback! After receiving your products, we will send you a customer satisfaction survey. Your responses help us improve our services and ensure we are meeting your needs.
What should I do if I or a loved one experience discomfort or pain from the product?
If you experience any discomfort or pain, please contact our customer support team for assistance. We can provide guidance, offer solutions, or help you obtain the necessary prescription to address your concerns.
How do I sign the proof of delivery (POD) form?
The POD form will be sent to you electronically, either via email or SMS. You can sign it online to confirm that you have received your order. This is an important step for ensuring that your shipment has been successfully delivered.